In order to address emergencies that occur everyday in healthcare, organizations have created response systems in the format of a team approach; such as a code team for resuscitation and a rapid response team for rescue. Although, workplace violence is another form of an emergency, typically healthcare staff receive minimal training to safely manage the outcome for themselves or for the people involved. In response to the increasing number of workplace violence incidents in healthcare, the primary regulatory agencies of OSHA, CMS and The Joint Commission have crafted regulations. Despite the growing number of incidents, the fact remains that many go unreported. Ultimately, staff make the best of the situation. Without critical training for such occurrences, the propensity for injury remains high. As a result, healthcare organizations are challenged to take steps to enhance their ability to provide a safer environment for patients, visitors, physicians and staff.
Mitigation Dynamics, Incorporated's (MDI) Safe Training and Responsible Restraints (S.T.A.R.R.) Control System is a specialized, realistic and proven system that is the result of MDI's commitment to provide a significant advantage to all stakeholders within an organization. The S.T.A.R.R. Control System functions on the basic principles of an inter-disciplinary cohesive team response to situations that will enhance a facility's current response process. Through training, the concepts and techniques related to the verbal de-escalation model, as well as the various applications in the physical control component, enable and empower healthcare professionals to effectively and efficiently resolve crisis situations while ensuring quality patient care and a safer work environment.
The S.T.A.R.R. Control System is designed to provide healthcare professionals with personal tools that will empower them to recognize danger signs and interact effectively with people who are out of control verbally, physically or both. All S.T.A.R.R. Control System techniques incorporate the utilization of body mechanics and leverage principles. The techniques do not utilize any type of pain compliance or incorporate any pressure points, joint manipulation, chokes, foot sweeps, throws or strikes of any kind. In fact, the primary principle is to empower professionals through the utilization of first, relevant forms of verbal de-escalation and second, only the minimal amount of physical intervention to control the situation. With proper training and solid teamwork, this control system has been proven effective for healthcare professionals of all sizes, strengths and abilities.
The S.T.A.R.R. Control System minimizes liability and enhances employee engagement while maintaining a safer environment for all patients, visitors, physicians and staff so organizations may prosper with continued success in their endeavor to save lives. The S.T.A.R.R. Control System enhances the existing capabilities of healthcare professionals by providing personal tools that will empower each of them to properly respond to aggressive behavior while maintaining quality patient care.